Privacy Policy 


www.athometherapeutics.ca (the "Site") is owned and operated by Michèle Somer. Michèle Somer is the data controller and can be contacted at:

info@athometherapeutics.ca

Purpose
The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:

  1. The personal data we will collect;
  2. Use of collected data;
  3. Who has access to the data collected;
  4. The rights of Site users; and
  5. The Site's cookie policy.


This Privacy Policy applies in addition to the terms and conditions of our Site.


GDPR
For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the "GDPR"). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018.

We have not appointed a Data Protection Officer as we do not fall within the categories of controllers and processors required to appoint a Data Protection Officer under Article 37 of the GDPR.


Consent
By using our Site users agree that they consent to:

  1. The conditions set out in this Privacy Policy.

When the legal basis for us processing your personal data is that you have provided your consent to that processing, you may withdraw your consent at any time. If you withdraw your consent, it will not make processing which we completed before you withdrew your consent unlawful.

You can withdraw your consent by: Clicking "unsubscribe" any time and/or contacting At-Home Therapeutics.


Legal Basis for Processing
We collect and process personal data about users in the EU only when we have a legal basis for doing so under Article 6 of the GDPR.

We rely on the following legal basis to collect and process the personal data of users in the EU:

  1. Users have provided their consent to the processing of their data for one or more specific purposes.


Personal Data We Collect
We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

Data Collected Automatically
When you visit and use our Site, we may automatically collect and store the following information:

  1. IP address;
  2. Location;
  3. Hardware and software details;
  4. Clicked links;
  5. Content viewed; and
  6. Information received from online booking system.
  7. Information received through email or online communications 


Data Collected in a Non-Automatic Way
We may also collect the following data when you perform certain functions on our Site:

  1. First and last name;
  2. Age;
  3. Date of birth;
  4. Sex;
  5. Email address;
  6. Phone number;
  7. Address;
  8. Payment information;
  9. Auto fill data; and
  10. Information given through online booking system.


This data may be collected using the following methods:

  1. Online booking system
  2. Email, or interactions


How We Use Personal Data
Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

The data we collect automatically is used for the following purposes:

  1. Fulfill service
  2. Statistics


The data we collect when the user performs certain functions may be used for the following purposes:

  1. Fulfill services
  2. Statistics.


Who We Share Personal Data With
Employees


We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.


Third Parties
We may share user data with the following third parties:

  1. Square;
  2. Send in Blue;
  3. Pay Pal;
  4. Google;
  5. Dynadot;
  6. Zoom;
  7. Calendly; and
  8. Facebook.

Consider consulting the privacy policies of the thrid parties above and/or contacting them to get more information regarding their privacy policies or any other questions/concerns you may have. At-Home Therapeutics is not responsible for any damage that a third party may cause to your information. 


We may share the following user data with third parties:

  1. Name
  2. Email
  3. Information of service being performed
  4. Payment information
  5. Address/location
  6. Date of birth.


We may share user data with third parties for the following purposes:

  1. Fulfilling services
  2. Communication/correspondence
  3. Sending of newsletters
  4. Scheduling.

Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose.


Other Disclosures
We will not sell or share your data with other third parties, except in the following cases:

  1. If the law requires it;
  2. If it is required for any legal proceeding;
  3. To prove or protect our legal rights; and
  4. To buyers or potential buyers of this company in the event that we seek to sell the company.

If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.


How Long We Store Personal Data
User data will be stored for Data will be kept until the purpose of collection has been achieved, and/or up to 10 years due the nature of providing massage therapy, and scope of practice of massage therapy, which includes the keeping of health records.
You will be notified if your data is kept for longer than this period.


How We Protect Your Personal Data
All attempts are made to keep your information safe. Data is stored in secure facilities and only accessible to our employees. Besides the third parties mentioned previously, your data will not be released to others unless required by law. Please note that no system is impenetrable and At-Home Therapeutics is not to be held responsible for any hacking, infiltrating, or damage done to your data. You are using this site at your own risk. This privacy policy can be subject to change without notice.

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.


International Data Transfers
We currently transfer user personal data to the following countries:

  1. Canada; and
  2. United States.


When we transfer user personal data we will protect that data as described in this Privacy Policy and comply with applicable legal requirements for transferring personal data internationally.


If you are located in the United Kingdom or the European Union, we will only transfer your personal data if:

  1. The country your personal data is being transferred to has been deemed to have adequate data protection by the European Commission or, if you are in the United Kingdom, by the United Kingdom adequacy regulations; or
  2. We have implemented appropriate safeguards in respect of the transfer. For example, the recipient is a party to binding corporate rules, or we have entered into standard EU or United Kingdom data protection contractual clauses with the recipient..


Your Rights as a User
Under the GDPR, you have the following rights:

  1. Right to be informed;
  2. Right of access;
  3. Right to rectification;
  4. Right to erasure;
  5. Right to restrict processing;
  6. Right to data portability; and
  7. Right to object.


Children
The minimum age to use our website is 19 years of age. We do not knowingly collect or use personal data from children under 19 years of age. If we learn that we have collected personal data from a child under 19 years of age, the personal data will be deleted as soon as possible. If a child under 19 years of age has provided us with personal data their parent or guardian may contact At-Home Therapeutics.


How to Access, Modify, Delete, or Challenge the Data Collected
If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, if you would like your data to be deleted or modified in any way, or if you would like to exercise any of your other rights under the GDPR, please contact:

At-Home Therapeutics
info@athometherapeutics.ca


Do Not Track Notice
Do Not Track ("DNT") is a privacy preference that you can set in certain web browsers. We do not track the users of our Site over time and across third party websites and therefore do not respond to browser-initiated DNT signals. We are not responsible for and cannot guarantee how any third parties who interact with our Site and your data will respond to DNT signals.


How to Opt-Out of Data Collection, Use or Disclosure
In addition to the method(s) described in the How to Access, Modify, Delete, or Challenge the Data Collected section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data specified below:

  1. Users can opt out of any form of collection, use or disclosure of their information, while also knowing that doing so may make it impossible to continue providing services to them in certain circumstances. You can opt-out by users may unsubscribe at any time and/or contact At-Home Therapeutics.


Cookie Policy

We do not use cookies on our Site.


Modifications
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.


Complaints
If you have any complaints about how we process your personal data, please contact us through the contact methods listed in the Contact Information section so that we can, where possible, resolve the issue. If you feel we have not addressed your concern in a satisfactory manner you may contact a supervisory authority. You also have the right to directly make a complaint to a supervisory authority. You can lodge a complaint with a supervisory authority by contacting At-Home Therapeutics who must be notified if you are concerned about your information, otherwise the government of Canada has resources on privacy concerns.


Contact Information:
If you have any questions, concerns or complaints, you can contact At-Home Therapeutics, at:

info@athometherapeutics.ca

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